Requirements Strong communication skills, both written and verbal Tech-savvy with the ability to navigate multiple online systems Customer-oriented with a positive and professional attitude Ability to multitask in a fast-paced digital environment Previous experience in e-commerce, online sales, or customer support is an asset Reliable, detail-oriented, and efficient Responsibilities Assist customers via online platforms (chat, email, social media, calls) Provide accurate product information and guide customers through the online purchasing process Manage order inquiries, tracking updates, and customer complaints Support online promotions, product listings, and updates Ensure timely responses to customer messages and maintain service standards Collaborate with the operations and logistics teams to ensure smooth order fulfillment Monitor stock availability and report low inventory items