Responsibilities: - Use a customer-focused, consultative sales process to educate customers on what products/services will best fit their needs - Respond to inbound phone calls and sales inquiries in a timely, efficient and professional manner - Maintain expert-level knowledge on the features and business applications of the company's product line - Performs other related duties as required Requirements: - Minimum high school certificate and/or a HEART Certification or equivalent. - Minimum of 2 to 3 CXC subjects including English. - Prior experience in the Call Center Industry would be an asset. - Requires an excellent telephone and personal demeanor. - Must have excellent organizational, written, and oral communication skills.