Duties and Responsibilities •    Maintain constant communication with Country Station Manager/Cluster GM, management, staff, and vendors to ensure proper operations of the organization. •    To develop short- and long-term goals and strategies in collaboration with the Cluster General Manager and ensure implementation. •    Develop, implement, and coordinate security policies, protocols and procedures all entities  •    Develop, implement, and maintain safety and quality assurance protocols. •    Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity. •    Actively pursue strategic and operational objectives including organization profitably, new business development and portfolio of goods produced.  •    Ensure operational activities remain on time and within a defined budget. •    To analyze operating costs and sales reports every month from data in the monthly accounts to determine strategy for controlling costs, reducing wastage and improving productivity.  Qualifications and Skills •    Bachelor’s degree in operations management, business administration, or related field •    5+ years of proven experience in an operations management position and Airline, Airline Catering, Industrial Catering, Airline Ground Operations industry preferred •    Knowledge in international business operations, labor laws, unions and collective agreements preferred •    Possess a sharp business mind and proven success managing multiple departments toward maximum productivity •    Proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team •    Strong budget development and oversight skills •    Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service •    Highly trained in conflict management and business negotiation processes •    Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook) etc. •  Able to communicate in English orally and in writing; Spanish would be an asset but only required in Latin America countries.