Our client is looking for Butler Services Manager Responsibilities: Train the Major Domos on processes and duties along with any areas of necessary improvement Ensure that all sanctuaries are prepared on time prior to guest arrival and guest preferences are logged and maintained Coordinate with other departments Promote hotel facilities, services, and products to the appropriate guest Ensure flawless uncompromised and personalised service is rendered. Ensure all Butlers have knowledge of in-suite services, technology and amenities and training Butlers in their performance and work-related activities. Qualifications and Experience: BSc. in Hotel/Business Management or equivalent Guild of Professional English Butler certification Minimum three (3) years’ work experience in a similar position The ability to maintain confidentiality. Ability to focus on details and service excellence