Our client is looking for a Software Administrator: Responsibilities - Monitor the applicant’s holistic experience from application to terminal installation/relocation/retrieval to ensure expert service delivery in a timely manner as set out by the Company. - Maintain an accurate database by utilizing the lottery Enterprise System software, whilst being responsible for updating Retailer information to the CRM Lottery, Sports Betting and Horse Racing database as stipulated by the company. - Initiate and maintain contact with applicants regarding their application submission as it relates to their requirements, deadlines and application process. - Work effectively with the Business Development Officers and Manager in ensuring all the required documentations are received in accordance the application/compliance checklist.  To be conversant with Lottery, Sports Betting and Horse Racing conditions and sound practices and to have a good knowledge of their relevant SOPs. Requirements - Minimum Associate degree or equivalent - Proven 3 years’ experience of administration - Good experience of customer care services - Knowledgeable of the CRM/Lottery enterprise System