Responsibilities  Prepare VGTs for deployment to retailer locations.  Perform preventative maintenance and technical troubleshooting of all gaming machines and related equipment across the network.  Provide regular inspections of all VGTs to ensure proper function and check for tampering.  Work alongside other team members to assist in resolving customer concerns with problems regarding VGT machines  Relocate VGTs as necessary to and from company storage to retailer premises.  Organize and properly account for all paperwork required maintenance, updates and ordering of parts.  Keep detailed records of all machine inventory, required upgrades and parts.  Liaise with various external; partners and service providers to ensure efficient operation with minimal downtime. Qualifications  Technology background preferred in order to troubleshoot common problems with slot machines.  Experience working VGT machines and general knowledge of VGT management software is beneficial.  Previous experience working with computer hardware and software.  Knowledge of basic computer networking concepts.  Basic electronics repair skills such as component removal, installation and soldering.  Ability to accurately provide supervisors with repair assessments and estimates   Strong customer service background as the employee will likely be interacting with customers when addressing maintenance issues  Personal accountability and ability to keep detailed records of machine inventory, updates and parts.