Qualifications • Knowledge of Human Resources operations. • Minimum 2-3 years of professional experience. • Completion of CSEC – Inclusive of Mathematics and English Language (Minimum Grades 1-3). • Certificates in Human Resources. • Diploma in Human Resources or Business Administration. • Knowledge and actively informed of all changes associated with Guyana Labor Laws. • Excellent verbal and written skills. • Knowledge of Microsoft Suite. • Experience using HRIS Software • Familiar with processing employee benefit-related issues and other HR-related duties. Major Duties: • Verification and processing of Group Health & Life applications, issuance of medical cards, payments for medical reimbursement, notifying employees of overutilization, processing health insurance claims, and monthly invoices from the insurance provider. • As per the cease salary notification from the onboarding officer request from the insurance company any indebtedness of overutilization of medical coverage while notifying them of attritions. • Verification and processing of National Insurance Scheme (NIS) medical certificates, preparation and submission of monthly sickness reports to Payroll, and updating HRIS system with the sickness days. • Problem resolution: assisting employees with resolving benefit-related issues, such as claims disputes or billing discrepancies. Collaborating with insurance providers, and other relevant parties to address and resolve problems effectively. • Reporting daily on medical, monthly reporting, and updating on leave balances, benefits, and other reports required. • Preparation of job letters for employees. • Collaborating with hiring managers, determining their hiring needs, reviewing staff requisition, advertising, sourcing via social media, recruitment, and networking platforms to identify potential candidates. • Shortlisting resumes, prescreening via telephone and conducting video-calling or in-person interviews, evaluating candidates, and issuing assessments to determine suitability.